Farnung GmbH
Founded 2001 in Zug
Claudia Farnung
- Owner and Managing Director
- Study of Mathematics and additional subjects: Computer Science and business administration at the Technical University of Darmstadt (Dipl. Math. corresponds to MSC after Bologna reform)
- Over 20 years of experience (career: Logica, Simultan, STG Coopers & Lybrand, PwC) with focus on business process analysis and project management and organisation.
Additional training and certifications
- Course in applied coaching(Coachingplus GmbH, Kloten)
Main themes: success by competence, relational conversation, understand and promote people, reflected perception and consciously shaping - CAS Management and Environment (Fachhochschule Nordwestschweiz)
environmental management (ISO 14001), life cycle assessment, cleaner production,
corporate social responsibility (sustainability management, sustainability reporting GRI, stakeholder engagement) - ITIL V3 certified
Core competencies
- Mediation between business and IT
- Business analysis
- Concepts and specifications
- Requirements analysis/requirements engeneering
- Support for change processes
- Project planning and organisation
A methodical approach
- Project- and programm management: Goal Directed Project Management GDPM by Coopers & Lybrand / PwC, Summit-D, Summit-PM nach Coopers & Lybrand
- Business process modelling: use cases, task chain diagrams, process flow diagrams, workflow management, BPMN
- Requirements analysis: use cases, workshops and interviews with questionnaires
- Business process management: plan-do-check-act cycles, measure of business processes using KPI
- Business and IT service management: ITIL
Memberships
- Schweizer Informatik Gesellschaft SI
Fachgruppe donna informatica - Schweizer Informatik Gesellschaft SI
Fachgruppe freelancer - Schweizerische Vereinigung der Ingenieurinnen SVIN
Partner companies
- e-merge llc
Sonnenrain 2
CH-8832 Wollerau
www.e-merge.ch - guay
corporate media design
Weststrasse 75
CH-8003 Zürich
www.guay.ch