Experiences and Project Examples

Over 20 years of experience in different industries and areas of activities:

Activity

  • Business process analysis
  • Conception of IT solutions
  • Requirements engineering
  • Project management
  • Test planning,-concepts and -execution

Branch/Industry Experience

  • Government/public administration/university
  • Financial services
  • Transport industry
  • NGO/environmental organisations
  • Consulting (PwC)

Main Areas

  • University administration
  • CRM/MIS/Datawarehousing/BI/Reporting
  • IT service management
  • Avaloq implementation
  • Trading systems

Examples of Projects

  • ETH, Zurich: Bologna Reform Project
    Business analysis, requirements specification, process optimisation, test concepts, test planning and control, user training several IT projects to support the education administration at the ETH Zürich (e.g. online registration, administration of test results and subject regulations)
  • ETH, Zurich: CRM - Administration of Contact Data
    Business analysis, process definitions, requirements specification, quality assurance, market analysis and vvaluation of CRM systems
  • ETH, Zurich: International Knowledge Base (DWH Project)
    Pre-Study, process analysis and requirements specification (Use Cases), definition of test cases, user documentation
  • ETH, Zürich: Support Organisation
    Analysis and documentation of IT service management processes
  • International Private Bank, Zurich
    Project management, Business process analysis, organisation and conducting of workshops, requirements specifikation, testing, user documentationen within an Avaloq introduction project (STEX-module, fund trading)
  • Private Bank, Liechtenstein
    Business analysis, organisation and conducting of workshops, requirements specification, test management, testing, user documentation within an Avaloq introduction project (STEX (fund trading), SWIFT, Corporate Actions)
  • Private Bank, Zurich
    Analysis and Documenation of IT service management processe, preparation of operation manual
  • Privat Bank, Zurich
    Business process analysis and requirements specification for MIS with eBanking Project, evaluation of e-personalisation, OLAP und data mining tools and their integration into the e-CRM process
  • Bank, Zurich
    Project management and organisation, requirements analysis, implementation, tests, support, documentation and training for Convertibles & Warrants trading system
  • Stock Exchange, Zurich
    Business analysis, requirements specification for share segment within the Trading System of EBS (Elektronical Exchange Switzerland)
  • Bank, Frankfurt
    Requirements analysis and spezification of an MIS/performance system within asset management area
  • Airline Industry, Zurich
    Project management, requirements analysis for subproject 'analysis in area reliability management‘ for a new data warehouse
  • NGO myblueplanet, Winterthur
    Optimisation of processes (Website Relaunch/CO2 calculation tool), coreteam member (responsible for project management)