Concepts, specifications, project management, ...
We offer the following services
Management, design and analysis of business processes
- Business process analysis (analysis, design and organisation)
- Business process optimisation (design and improve processes, introduction of key performance indicators)
- Collect and document requirements for IT-systems (functional requirements, data modeling, interfaces, roles and permissions)
- Concepts and specifications (documentation of procedures e.g. with use cases, event-driven process chains)
- Evaluation of IT-systems
- Planning and organisation of projects
- Planning and execution of workshops
- Test concepts, test planning and execution
- User training and user documentation
Support of transformation processes (change management)
- Support of tasks and actions, which lead to a comprehensive, cross-organisational and substantial change within the company
- Support of transformation processes for implementing new strategies, structures, systems, processes and forms of behavior in a company
- Conduction of audits, planning and execution of workshops with all stakeholders
- Design of new business processes
Improvement/optimisation of company data analysis (BI, MIS, Reporting, DWH)
- Concepts, analysis and specifications for BI, Management Information Systems (MIS) and Data Warehousing
- Support for the improvement and optimisation of your procedures and processes to analyse company data
- Development and improvement of reportings/MIS to optimise the business processes, reduce costs, minimise riks etc.
- Define Key Performance Indicators (KPIs) – measure – analyse – improve
- Multidimensional models (Star Schemas, Data Marts), ETL-processes and OLAP etc.
Alignment of business to IT, IT-organisation supports business processes
Business and IT Service Management (BSM/ITSM) – ITIL services:
- IT-Business alignment: aligning your IT strategy with your business requirements
- Service design and service catalogue definition
- Service operation: re-organisation of help desks or support organisations, single point of contact
- Service strategy definition
- IT Governance - efficiency, quality, monitoring, costs, risk management
- Continuous service improvement
- Service transition - from project to IT operations
- Evaluation of tools, products, existing systems, feasibility studies
- ITIL V3 certified
Projekt management and organisation
- Project management, planning and initiation
- Organising and conducting of workshops
- Budgeting
- Coaching, audits, quality assurance
- Test planning and conduction of test cycles
Environmental management - sustainability reporting according to GRI and VfU
We support your organisation in the area of environmental management and sustainability reporting - with our own IT solution.
- Flexible, extensible IT solution for automated report generation (GRI, VfU etc.), ad-hoc analysis etc.
- Analysis of your requirements regarding sustainability reporting (KPIs, data sources, reports etc.)
- Adapting our solution to your requirements