Concepts, specifications, project management, ...

We offer the following services

Management, design and analysis of business processes

  • Business process analysis (analysis, design and organisation)
  • Business process optimisation (design and improve processes, introduction of key performance indicators)
  • Collect and document requirements for IT-systems (functional requirements, data modeling, interfaces, roles and permissions)
  • Concepts and specifications (documentation of procedures e.g. with use cases, event-driven process chains)
  • Evaluation of IT-systems
  • Planning and organisation of projects
  • Planning and execution of workshops
  • Test concepts, test planning and execution
  • User training and user documentation

Support of transformation processes (change management)

  • Support of tasks and actions, which lead to a comprehensive, cross-organisational and substantial change within the company
  • Support of transformation processes for implementing new strategies, structures, systems, processes and forms of behavior in a company
  • Conduction of audits, planning and execution of workshops with all stakeholders
  • Design of new business processes

Improvement/optimisation of company data analysis (BI, MIS, Reporting, DWH)

  • Concepts, analysis and specifications for BI, Management Information Systems (MIS) and Data Warehousing
  • Support for the improvement and optimisation of your procedures and processes to analyse company data
  • Development and improvement of reportings/MIS to optimise the business processes, reduce costs, minimise riks etc.
  • Define Key Performance Indicators (KPIs) – measure – analyse – improve
  • Multidimensional models (Star Schemas, Data Marts), ETL-processes and OLAP etc.

Alignment of business to IT, IT-organisation supports business processes

Business and IT Service Management (BSM/ITSM) – ITIL services:

  • IT-Business alignment: aligning your IT strategy with your business requirements
  • Service design and service catalogue definition
  • Service operation: re-organisation of help desks or support organisations, single point of contact
  • Service strategy definition
  • IT Governance - efficiency, quality, monitoring, costs, risk management
  • Continuous service improvement
  • Service transition - from project to IT operations
  • Evaluation of tools, products, existing systems, feasibility studies
  • ITIL V3 certified

Projekt management and organisation

  • Project management, planning and initiation
  • Organising and conducting of workshops
  • Budgeting
  • Coaching, audits, quality assurance
  • Test planning and conduction of test cycles

Environmental management - sustainability reporting according to GRI and VfU

We support your organisation in the area of environmental management and sustainability reporting - with our own IT solution.

  • Flexible, extensible IT solution for automated report generation (GRI, VfU etc.), ad-hoc analysis etc.
  • Analysis of your requirements regarding sustainability reporting (KPIs, data sources, reports etc.)
  • Adapting our solution to your requirements